Indian SaaS Company: SOC 2 + ISO 27001 Together: One Control Set, US Market Unlocked
US enterprise buyers ask for SOC 2; global procurement teams ask for ISO 27001. Run separately, the two programmes double the work. This engagement shows how an Indian SaaS company entering the US market built one control set serving both frameworks — reusing roughly 95% of evidence — and cleared the security reviews that had been blocking its first US enterprise deals.
Client Overview
The client is an Indian SaaS company selling a B2B product into North American and global enterprise accounts, with engineering in India and a growing US sales presence. The driver was commercial: multiple US enterprise prospects had stalled in security review pending a SOC 2 report, while global prospects asked for ISO 27001. Scope covered the SaaS platform, its cloud infrastructure, and the corporate processes supporting it.
- Industry: B2B SaaS (US market entry)
- Region: India (delivery) / United States (market)
- Regulatory driver: US enterprise procurement (SOC 2) + global tenders (ISO 27001)
- Timeline: ISO certification + SOC 2 Type I in ~5 months; Type II window following
- CyberSigma team: Programme lead, ISMS consultant, SOC 2 readiness consultant, audit coordinator
Challenge
The company faced two audit regimes with overlapping but differently framed demands, no existing ISMS, and live deals waiting. Running two isolated projects would have doubled evidence work and put engineering through two rounds of audit interviews.
- US enterprise deals stalled in security review pending SOC 2
- Global tenders separately requiring ISO 27001 certification
- No existing ISMS, control matrix, or evidence collection process
- Risk of duplicated effort running two frameworks as separate projects
- Small platform team unable to absorb two audit cycles of interviews and evidence requests
Objectives
- Design one control set mapped to both SOC 2 Trust Services Criteria and ISO 27001 Annex A
- Maximise evidence reuse across the two frameworks
- Coordinate both audits so shared controls are examined once
- Achieve ISO 27001 certification and SOC 2 Type I quickly, then the Type II window
- Unblock the stalled US enterprise contracts
Our Approach
1. Unified Control Framework
A single control matrix was designed with each control cross-mapped to SOC 2 criteria and ISO 27001 Annex A clauses, so one implementation and one artefact could satisfy both auditors.
2. ISMS Implementation
Risk assessment, Statement of Applicability, policies, and control operations were stood up once — framed to read correctly under both an ISO certification body and a CPA attestation firm.
3. Evidence Pipeline
Evidence collection was automated where practical (access reviews, change records, monitoring exports) and stored in a single library tagged by framework mapping, yielding roughly 95% reuse.
4. Coordinated Audit Sequencing
The ISO Stage 1/Stage 2 audits and SOC 2 Type I were sequenced so shared control walkthroughs happened once, with the Type II observation window opening immediately after.
5. Buyer Enablement
A security review pack — certificate, report summaries, and pre-filled questionnaire responses — was assembled for the sales team to move stalled deals through procurement quickly.
Solution
- Single control matrix cross-mapped to SOC 2 TSC and ISO 27001 Annex A
- One ISMS implementation serving both audit regimes
- Shared evidence library with framework tagging, achieving ~95% reuse
- Sequenced audit coordination so shared controls were examined once
- Sales-ready security review pack for US enterprise procurement
Results
- ISO 27001 certification and SOC 2 Type I achieved in ~5 months, Type II window underway
- Approximately 95% of evidence reused across both frameworks
- First US enterprise contracts signed after clearing stalled security reviews
- Engineering interviewed once for shared controls instead of twice
- One maintenance cadence now sustains both frameworks year-round
Client Testimonial
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